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Call us 0344 335 3593

Mon to Fri 9am - 8pm, Sat & Sun 10am - 6pm

Quality Assurance

We believe that the customer comes first, and we are committed to ensuring that is the case. We are members of the National Caravan Council and aim to at all times to comply fully with the NCC Industry Code of Practice.

All of our locations adhere to the following three principles:

  • The park is committed to high standards of customer care and puts the customer first
  • The park has achieved a minimum of three stars under the British Graded Holiday Scheme, a national quality
  • The park aims to comply at all times with the NCC Code, to demonstrate our commitment to protect your interests, treat you fairly and honestly, operate to best industry practice and maintain high standards.

All this means that by choosing one of our stunning locations your assurance and peace of mind will be at rest – like you. After all, you will be on holiday!

To read a full copy of the National Caravan Council’s Scheme and its other papers, click here.We are also proud winners of the British Travel Award’s Best UK Holiday Park Operator, six years running! Click here to find out more about our awards.

Buying with Parkdean ensures you have a quality product, all of our pre-owned lodges have had an in-depth assessment and refurbishment when needed. We also pride ourselves on offering a fantastic aftersales service, anything you want to talk about as an owner we will be there for you.

By doing all of this we make sure you have a happy lodge for years to come!

Parkdean is proud to have achieved approval under The National Caravan Council’s Approved Holiday Park – Holiday Home Ownership Scheme’. For more information on the scheme visit www.approvedholidayparks.co.uk.