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Call us 0344 335 3593

Mon to Fri 9am - 8pm, Sat & Sun 10am - 6pm

Quality Assurance

We believe that the customer comes first, and we are committed to ensuring that is the case. We are members of the National Caravan Council and abide fully with the NCC Industry Code of Practice. This helps put you, the customer first.

All of our locations adhere to the following three principles:

  • The park is committed to high standards of customer care and puts the customer first
  • The park has achieved a minimum of three stars under the British Graded Holiday Scheme, a national quality
  • All parks comply with the NCC Approved Scheme which demonstrates our commitment to protect your interests, treat you fairly and honestly, operate to best industry practice and maintain high standards

All this means that by choosing one of our stunning locations your assurance and peace of mind will be at rest – like you. After all, you will be on holiday!

To read a full copy of the National Caravan Council’s Scheme and its other papers, click here.We are also proud winners of the British Travel Award’s Best UK Holiday Park Operator, 2010 and 2011. Click here to find out more about our awards.

Buying with Parkdean ensures you have a quality product, all of our pre-owned lodges have had an in-depth assessment and refurbishment when needed. We also pride ourselves on offering a fantastic aftersales service, anything you want to talk about as an owner we will be there for you.

By doing all of this we make sure you have a happy lodge for years to come!

Parkdean is proud to have achieved The National Caravan Council’s new scheme; ‘The NCC Approved Holiday Park – Holiday Home Ownership Scheme’; one of four consumer initiatives run by the NCC. For more information on the NCC and The NCC Approved Holiday Park – Holiday Home Ownership scheme visit www.approvedholidayparks.co.uk.